CitiFinancial Servicing and CitiMortgage Inc.
Enforcement, Mortgage Servicing
The CFPB filed a consent order against CitiFinancial Servicing and CitiMortgage to pay a combined $28.8 million in fines and penalties. The CFPB alleged that CitiMortgage “requested unnecessary documents and forms from some homeowners who were seeking foreclosure relief” and that CitiFinancial failed to properly disclose “foreclosure relief options to some customers and incorrectly charging some borrowers for credit insurance.” The CFPB ordered CitiMortgage to “halt any pending foreclosures that were involved in the flawed application process” and for CitiFinancial to “better disclose its loan deferment policies.”
Inactive or Resolved