Consumer Bureau Action Tracker

CFPB – First National Bank of Omaha


State

Nebraska

target

First National Bank of Omaha

Topics

Enforcement, Credit Cards, Deceptive Practices, Add-On Products

The CFPB fined First National Bank of Omaha a total of $35 million after “federal regulators concluded that some of the bank’s practices deceptively or unfairly enrolled and charged customers for products they didn’t get.” The CFPB, along with the Office of the Comptroller of the Currency ensured First National had to reimburse “257,000 customers for a total of nearly $27.8 million.”

  • In 2016, the CFPB fined First National Bank of Omaha $35 million after “federal regulators concluded that some of the bank’s practices deceptively or unfairly enrolled and charged customers for products they didn’t get.” [Associated Press, “Omaha bank to pay $35M for unfair, deceptive practices”, Associated Press, 08/26/16]
  • “The Consumer Financial Protection Bureau and the bank’s main regulator, the Office of the Comptroller of the Currency, ordered the bank to reimburse about 257,000 customers for a total of nearly $27.8 million. The bank must also pay $7.5 million in civil fines.” [Associated Press, “Omaha bank to pay $35M for unfair, deceptive practices”, Associated Press, 08/26/16]

Status

Resolved


2016-CFPB-0014 8/25/2016 8/25/2016

CFPB Orders First National Bank of Omaha to Pay $32.25 Million for Illegal Credit Card Practices
http://www.consumerfinance.gov/policy-compliance/enforcement/actions/first-national-bank-omaha/

  • Consumer Financial Protection Bureau (CFPB)
  • Administrative filing
  • None
  • None
  • $35,000,000
  • 257,000

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