Consumer Bureau Action Tracker

CFPB v. Cellco Partnership d/b/a Verizon Wireless; CFPB v. Sprint Corporation


State

Nationwide

target

Cellco Partnership d/ba/ Verizon Wireless

Topics

Enforcement, Cramming

The CFPB, along with the Federal Communications Commission and the “attorneys general of all 50 states and the District of Columbia,” ordered Verizon Wireless and Sprint to offer $158 million in customers refunds, charging the wireless carriers had illegally engaged in “mobile cramming” or “placing unauthorized charges on consumers’ mobile phone bills.”

  • The CFPB filed a lawsuit against Sprint Corporation in U.S. District Court Southern District of New York. [CFPB v. Sprint Corporation., case no. 14-cv-9931, filed 12/17/14]
  • The CFPB, with attorneys general of all 50 states and the District of Columbia, and the Federal Communications Commission (FCC) sued Cellco Partnership, which does business as Verizon Wireless, and Sprint Corp. for allegedly engaging in “mobile cramming” or “placing unauthorized charges on consumers’ mobile phone bills.” [Rod Boshart, “Iowans eligible for refunds as part of national wireless settlement,” The Gazette, 05/12/15]
  • Verizon Wireless and Sprint Corp. agreed on a $158 million joint state-federal settlement. “Under the settlement, Sprint will pay $68 million and Verizon will pay $90 million. Of these amounts, Sprint and Verizon are required to provide $50 million and $70 million, respectively, to consumers who were victims of cramming. Sprint will pay $12 million to the attorneys general and $6 million to the Federal Communications Commission. Verizon will pay $16 million to the attorneys general and $4 million to the Federal Communications Commission.” [Staff Report, “NH to get $325k from ‘mobile cramming’ settlement,” The Union Leader, 05/14/15]

Status

Inactive or Resolved


3:15-cv-03268-PGS-LHG 5/12/2015 6/9/2015

CFPB Takes Action to Obtain $120 Million in Redress from Sprint and Verizon for Illegal Mobile Cramming
http://www.consumerfinance.gov/policy-compliance/enforcement/actions/verizon-wireless/

  • Consumer Financial Protection Bureau (CFPB)
  • Federal district court case
  • U.S. District Court for the District of New Jersey
  • Nonbank
  • $90,000,000
  • Not Available

Close

Join The Fight!

We need your help to hold powerful special interests accountable and empower hardworking Americans. Join our fight today!