The CFPB sued Freedom Debt Relief, LLC and its co-CEO Andrew Housser for charging “consumers without settling their debts as promised, [making] customers negotiate their own settlements, [misleading] them about its fees and the reach of its services and [failing] to inform them of their rights to funds they deposited with the company.” This case is still ongoing.
- “The U.S. Consumer Financial Protection Bureau said on Wednesday it filed a lawsuit against Freedom Debt Relief, the largest U.S. debt-settlement services provider, and its co-Chief Executive Andrew Housser, alleging that they deceived consumers. The CFPB said its suit alleges ‘that Freedom charges consumers without settling their debts as promised, makes customers negotiate their own settlements, misleads them about its fees and the reach of its services and fails to inform them of their rights to funds they deposited with the company.'” [Pete Schroeder, “U.S. consumer agency sues Freedom Debt Relief for misleading consumers,” Reuters, 11/08/17]