Consumer Bureau Action Tracker

FTC and CFPB v. Green Tree Servicing, LLC


State

Nationwide

target

Green Tree Servicing, LLC

Topics

Enforcement, Foreclosure, Mortgages, Debt Collection

In April 2015, the CFPB, along with the Federal Trade Commission, ordered Green Tree Servicing, a mortgage servicing firm, to “pay $48 million to affected customers and a $15 million civil penalty.” The CFPB alleged Green Tree was engaged in “illegal loan servicing and debt collection practices,” including “illegal and abusive debt collection calls to consumers, [misrepresenting] the amounts people owed and [failing] to honor loan modification agreements between consumers and their previous servicers,” which lead to consumers paying “higher monthly payments or [losing] their homes to foreclosure.”

  • The CFPB with the Federal Trade Commission (FTC) filed a lawsuit against Green Tree Servicing, LLC in US District Court of Minnesota. [CFPB v. Green Tree Servicing, LLC, case no. 15-cv-02064 (SRN-JSM), filed 04/21/15]
  • The CFPB with the Federal Trade Commission (FTC) sued Green Tree Servicing, a mortgage servicing firm, for allegations of “illegal loan servicing and debt collection practices.” The FTC and CFPB alleged that Green Tree “made illegal and abusive debt collection calls to consumers, misrepresented the amounts people owed and failed to honor loan modification agreements between consumers and their previous servicers.” [“Green Tree to pay $63M to settle loan servicing allegations,” Associated Press, 04/21/15]
  • The CFPB and FTC “accused the mortgage servicing firm of illegally threatening arrest, imprisonment, property seizures, wage garnishment and foreclosure. Debt collectors yelled and cursed at borrowers, mocked them, revealed their debts to friends, neighbors, coworkers and employers and took payments from bank accounts without permission.” [Jim Hammerand, “Green Tree to pay $63M to settle abusive debt collection charges,” Minneapolis St. Paul Business Journal, 04/21/15]
  • “Under the proposed settlement announced Tuesday, Green Tree will pay $48 million to affected customers and a $15 million civil penalty. The company also will stop the alleged practices and create a home preservation plan for some distressed homeowners.” [“Green Tree to pay $63M to settle loan servicing allegations,” Associated Press, 04/21/15]

Status

Active


15-cv-02064 (SRN-JSM) 4/21/2015 4/23/2015

CFPB and Federal Trade Commission Take Action Against Green Tree Servicing for Mistreating Borrowers Trying to Save Their Homes
http://www.consumerfinance.gov/policy-compliance/enforcement/actions/green-tree-servicing-llc/

  • Consumer Financial Protection Bureau (CFPB)
  • Federal district court case
  • U.S. District Court of Minnesota
  • Nonbank
  • $63,000,000
  • Not Available

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