Don’t Be Fooled: Mulvaney’s Mind Is Already Made Up About CFPB’s Consumer Complaint Database

Many of the Most Complained About Companies Are Some of Mulvaney’s Biggest Campaign Donors


WASHINGTON, D.C. – Today, the public comment period ended for potential changes to the Consumer Financial Protection Bureau’s (CFPB) consumer complaint database, which helps the bureau identify bad financial actors and resolve issues for consumers. Allied Progress, a consumer advocacy organization, called the process a farce, noting CFPB “Acting Director” Mick Mulvaney’s many public comments indicate his mind was made up long ago and that he is likely to withhold the names of offending companies from the public. The group also pointed out thatMulvaney took more than $140,000 from 19 of the top 30 companies with the most complaints in the database.

“It is almost as if Mick Mulvaney wants to take the yell out of the CFPB’s ‘Yelp’ and silence the voices of consumers that need the bureau’s help. The public complaint database is the most effective tool we have to help consumers who have been screwed over and to make sure they know they are not alone. It makes industry more honest and accountable,” asked Karl Frisch, executive director of Allied Progress.

He continued, “This broadside against the CFPB’s consumer complaints database is nothing new for Mulvaney.  He’s been attacking it since his days in Congress and certainly hasn’t let up since seizing control of the bureau in November. He’s not interested in hearing what the public has to say. The entire process has been a farce — Mulvaney’s mind was made up long ago.”

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